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Lipscomb Insurance: 5429 Lyndon B Johnson FWY, STE 450, Dallas, TX 75240
(214) 420-5200 | Contact Form

About Lipscomb Insurance

Lipscomb Insurance, an independent insurance brokerage agency based in Dallas, Texas, is home to 33 insurance professionals offering a full range of Property & Casualty and Health & Benefits solutions for both commercial and personal clients.  Please click here to learn more about us.

Shyla Lankford

Leading Texas Insurance Agency, Lipscomb & Associates, Welcomes New Partner and Chief Operating Officer

Insurance industry veteran of 24 years, Shyla Lankford, will take on new role at the prestigious 60-year-old firm

DALLAS, Texas (June 2, 2021) – Lipscomb & Associates, one of Dallas’s premiere boutique insurance companies, has announced Shyla R. Lankford, CRIS, NcAM, will become the firm’s new Chief Operating Officer and a management partner.

Lankford brings 24 years of experience in the insurance industry and 11 years with Lipscomb to her new role, where she will join partners Jay Lipscomb and Charles S. Lipscomb II in leading the firm into a new era.

“Jay and I have had the pleasure of working alongside Shyla for over a decade. We could not be more excited to welcome her as our new COO and partner,” said Charles. “She brings to Lipscomb a passion and drive to make sure our clients receive the best possible service and coverage. We can think of no one more deserving or suited for this new role.”

Lankford began her insurance career in Dallas in 1997 and joined Lipscomb in 2010, where she climbed the ranks to become the firm’s Vice President of Operations. She has experience across a wide range of industries, including real estate, transportation, construction, contractors, manufacturing, and public entities. At Lipscomb, she supervises a support team of account managers and manages a book of commercial clients with premium volume in excess of $10 million.

“I knew from day one that Lipscomb was the place for me,” said Lankford. “I’m thrilled to take on this new role at one of the state’s premiere insurance agencies and to continue working with our amazing clients and dedicated colleagues at a firm that is known for its decades of excellent service, high integrity, and reputation for finding innovative solutions for our clients.”

Lankford is a certified Construction Risk & Insurance Specialist and a NetVU AMS360 Certified Account Manager. She is also involved in many private and non-profit organizations, including Dallas Children’s Charities, Dallas CASA, Ronald McDonald House, NetVU, and Emerging Leaders for Independent Insurance Agents of Dallas.

She and her husband, Robert, own and operate a marine service and repair shop, Iguana Marine, in Lake Havasu City, Arizona. They have four children.

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About Lipscomb & Associates

Lipscomb & Associates is a family owned and operated insurance firm that has been providing personal and business insurance in Dallas since 1960. Its predecessor, F.F. Lipscomb & Co., was founded by Forrest Lipscomb, an experienced agricultural insurance specialist who moved to Dallas to serve one of the world’s largest cotton markets. The agency has expanded its insurance products under Forrest’s sons, Jay and Charles, to cover a full range of commercial and personal clients with innovative, boutique service. Lipscomb specializes in assessing complex risk and providing tailor-made life, health, and benefits insurance solutions to select clientele. For more information, visit or call (214) 420-5200.

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